Order Cancellation Policy

Last Updated: September 16, 2026

If you wish to cancel an order, contact us as soon as possible at:

support@lumitress.shop

Please include your order number.

We will attempt to cancel the order before it enters fulfillment.

However, once an order has been processed or shipped, cancellation may no longer be possible.

In that situation, you may need to follow our Return & Refund Policy after receiving the order.

If an eligible cancellation is completed before shipment, any applicable refund will be issued to the original payment method.